- Possess a sincere love of Christ and maintain a Christian walk that is evident of that love.
- Must be willing to adhere to The Rescue Mission of Roanoke’s Statement of Faith & Code of Ethics.
- Demonstrates a genuine interest in the safety and well-being of our guests and team members.
- Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
- Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
- Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
- Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
- Ambitious to exceed expectations.
- Excellent verbal and written communications skills.
- Excellent interpersonal and customer services skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Proficient with Microsoft Office Suite or related software.
- BS/BA in management, finance, human resources or other business-related field or an equivalent amount of experience and training.
- Preferably, at least five years of progressively responsible leadership level experience that includes management experience at the high levels.
- Demonstrated and consistent engagement in community service in leadership capacities.
Competencies exhibited while creating a Christ-centered environment:
- Servant Leadership
- Serves as overseer of Food Services and Pantry teams to provide healthy, delicious, nutritious meals and food options.
- Develop and maintain external partnerships to include stakeholders, and donors in a professional, engaging way that encourages support of the Rescue Mission, removes barriers and encourages lasting relationships.
- Build relationships with shelter guests and program participants that provide volunteer engagement, personal and professional growth.
- Work in close collaborative partnership with Programs including Shelter Services, Recovery, Clinic, Guest Development/Case Management, Chaplains and Human Resources to promote a culture of wellness and recovery through Christ.
- Strategic Project Management
- Leads special projects that have wide organizational and community impact to elevate the overall work and effectiveness of the Rescue Mission.
- Ensure campus buildings, grounds and offsite facilities are clean, bright, and safe, creating spaces that are conductive to the transformative work of the Rescue Mission.
- Analyze the current technology infrastructure and scope out the next level of information technology, reporting and financial systems that support the growth of specific programs and the organization overall.
- Business Acumen
- Serve as data oversight for Key Performance Measures and Organizational Goals that creates timely reporting from Mission teams and supports analysis for decision making and communications.
- Serves on Finance Board of Directors as an active participant.
- Utilize process improvement to lead efforts over logistics, systems and technology in a way that removes barriers and enhances organizational effectiveness.
- Safety Responsibility
- Safety is everyone’s responsibility
- Be aware of safety/security concerns and report to the appropriate person(s).
- Assist with conflict resolution among clients, team members and volunteers according to established procedures
- Volunteer Engagement: A strategy that builds the capacity of Rescue Mission through employee and volunteer partnership. It is built on the development and implementation of high-impact, meaningful volunteer opportunities that create positive outcomes for the organization and the volunteer.
- Prolonged periods of sitting and/or standing
- Potential exposure to Bloodborne Pathogens; infectious diseases
- Activity may include occasional stooping, twisting, turning, pushing, pulling
- Prolonged computer use; computer screen exposure
- Lift up to 50 pounds; not repetitive
- Temperatures may vary depending on activity/events; indoor/outdoor exposure
- Noise levels may vary depending on activity/event and/or location
- Consistently - Communicating with others to exchange information
- Frequent - Moving around to accomplish a task
Since 1948, the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless, the hungry, the chemically addicted, the impoverished and the hopeless have all found a warm welcome at the Rescue Mission.
Men, women and children have found a safe place and compassionate friends in their darkest moments. The Rescue Mission is open 24 hours/day and 365 days/year and provides food, clothing, shelter, an on-site clinic, Recovery Program, case management, and aftercare services. All people in crisis are served regardless of race, gender, creed, age, or ethnicity.
In addition, the Rescue Mission operates a Donation and Recycling Center, 2nd Helpings – Gallery and Shop, Thrift 460, and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission.
With the mission statement “helping hurting people in Jesus’ name,” the Rescue Mission of Roanoke nourishes the mind, body, and spirit, through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.
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