Who We Are:
Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.
We are a faith based, equal opportunity employer.
Receptionists are the first point of contact for all who visit, live, or work at the Rescue Mission.
They represent the spirit of the organization’s mission statement and serves as the coordinator of multiple reception duties.
Hours of Availability:
Part Time- 12pm - 6pm; Monday- Friday, On Saturdays, could work between the hours of 8am-6pm; Sunday 12pm- 6pm.
Schedule may vary depending on department needs. Holidays and weekends required.
Location: 402 4th Street, Roanoke, VA 24013
Compensation: Starting at $15.00/hour (non-exempt/hourly)
Our Team Members should exhibit the following:
· Possess a sincere love of Christ and maintain a Christian walk that is evident of that love. Individual must be willing to adhere to The Rescue Mission of Roanoke’s Statement of Faith.
· Demonstrates a genuine interest in the safety and well-being of our guests and team members.
· Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
· Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
· Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
· Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
· Ambitious to exceed expectations.
Job Specific Qualifications:
· Professional, friendly, and pleasant telephone etiquette
· Basic keyboarding skills to include Microsoft Office and database experience helpful
· Ability to learn new software programs
· Ability to work nights and weekends as scheduled
Career Summary (not all-inclusive list):
Receptionists serves as point of contact for phone calls (internal/external), mail distribution, donation acceptance, receipts, and notifications to departments. Maintain professional, friendly, and C.H.R.I.S.T. values while performing demanding tasks and during interactions with guests, team members and the community. Active engagement with volunteers. Utilize computer programs and office products, assist with voucher program, ID cards/badges and van reservations. Provide a healthy, safe, and secure environment for everyone.
All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. Expectation is to complete these assignments as requested.
Physical demands essential to performing the job duties of this position (not an all-inclusive list).
Prolonged periods of sitting and/or standing; moving throughout the building
Activity may include occasional stooping, twisting, turning, pushing, pulling
Prolonged computer use; computer screen exposure
Lift up to 20 pounds; not repetitive
Temperatures may vary depending on activity/events; indoor/outdoor exposure
Noise levels may vary depending on activity/event and/or location
Consistently - Communicating with others to exchange information
Frequent - Moving around to accomplish a task
The Rescue Mission of Roanoke is a drug and tobacco-free workplace.
We look forward to reviewing your qualifications!
Since 1948, the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless, the hungry, the chemically addicted, the impoverished and the hopeless have all found a warm welcome at the Rescue Mission.
Men, women and children have found a safe place and compassionate friends in their darkest moments. The Rescue Mission is open 24 hours/day and 365 days/year and provides food, clothing, shelter, an on-site clinic, Recovery Program, case management, and aftercare services. All people in crisis are served regardless of race, gender, creed, age, or ethnicity.
In addition, the Rescue Mission operates a Donation and Recycling Center, 2nd Helpings – Gallery and Shop, Thrift 460, and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission.
With the mission statement “helping hurting people in Jesus’ name,” the Rescue Mission of Roanoke nourishes the mind, body, and spirit, through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.
