Who We Are:
Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.
We are a non-profit faith based, equal opportunity employer.
The Clinic Manager serves to manage the day-to-day operations of the clinic team and coordination of the daily administrative and clinical functions of the clinic. Builds and maintains professional relationships with internal and external partners and organizations that support the needs of the patients and clinic team. Reports to the Sr. Director of Programs.
Hours of Availability:
Full-Time with Flexible Schedule
Typically, Monday – Friday; 8a – 5p; weekends, nights & holidays as scheduled
Locations:
Fralin Free Clinic
321 Tazewell Ave, SE
Roanoke, VA 24013
Compensation: $DOE/hour (non-exempt/hourly)
Our Team Members should exhibit the following:
· Possess a sincere love of Christ & maintain a Christian Walk that is evident of that love.
· Individuals must adhere to Rescue Mission of Roanoke’s Statement of Faith.
· Demonstrates a genuine interest in the safety and well-being of our guests and team members.
· Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
· Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
· Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
· Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
· Ambitious to exceed expectations.
Specific Qualifications, Strengths & Skillset:
· Public Health or Healthcare Administration degree, helpful & preferred
· A strong understanding of healthcare operations, management principles, community resources and patient care is crucial
· Servant Leadership mindset to proactively manage team members and clinic operations in a timely, efficient manner with strong advocacy for unique needs of patients.
· Ability to build strong relations and initiate conflict resolution early to avoid the need for de-escalation skills
· Demonstrated skills, knowledge and experience in managing projects/daily assignments.
· Proficiency with Microsoft Office & Google products and email communications.
· Working knowledge of HIPPA, OSHA and healthcare clinic guidelines and regulations.
· Current active Pharmacy Tech, MOCA, and/or Dental Xray certifications; to be obtained within 6 months of hire.
Career Summary (not all-inclusive):
Serves to ensure timely, efficient, and respectful clinical services are provided with a patient-centered care approach in compliance with healthcare regulations. Assist the clinic team with patient care as needed; include maintaining team dynamics, flow of patients in the clinic, compliance with healthcare regulations, data management & reporting, certification compliance for the clinic and team members, on-call rotation to support the clinic after-hours. Street Outreach coordination and participation, maintain a safe, secure and clean clinic. Volunteer engagement, training and coordination of assignments.
All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. The expectation is to complete these assignments as requested.
Physical demands essential to performing the job duties of this position (not an all-inclusivelist).
Continuous - Communicating with others to exchange information; verbally and/or electronically
Frequent – potential exposure to bodily fluids, bloodborne pathogens, infectious diseases
Prolonged periods of physical activity (80%) sitting and/or standing
Prolonged periods of standing, stooping, turning, twisting, pushing, pulling objects
Frequent computer use; computer screen exposure
Lift up to 50 pounds; not typically repetitive
Temperatures may vary depending on activity/events; indoor/outdoor exposure
Noise levels may vary depending on activity/event and/or location
The Rescue Mission of Roanoke is a drug and tobacco-free workplace.
We look forward to reviewing your qualifications!
Since 1948, the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless, the hungry, the chemically addicted, the impoverished and the hopeless have all found a warm welcome at the Rescue Mission.
Men, women and children have found a safe place and compassionate friends in their darkest moments. The Rescue Mission is open 24 hours/day and 365 days/year and provides food, clothing, shelter, an on-site clinic, Recovery Program, case management, and aftercare services. All people in crisis are served regardless of race, gender, creed, age, or ethnicity.
In addition, the Rescue Mission operates a Donation and Recycling Center, 2nd Helpings – Gallery and Shop, Thrift 460, and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission.
With the mission statement “helping hurting people in Jesus’ name,” the Rescue Mission of Roanoke nourishes the mind, body, and spirit, through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.
