Shelter Reset Coordinator - NEW Role
Full Time • 4th Street
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Who We Are:
Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.
We are a faith based, non-profit equal opportunity employer.
Are you seeking a Career opportunity that has a direct impact on the lives of others? Apply for the Shelter Reset Coordinator career!
This NEW role serves to minister to individuals in crisis who seek shelter services. Representative of the spirit of Christ as an encourager while helping our guests move on to productive and independent living.
Hours of Availability:
Full-Time/Hourly
Full-Time/Hourly
Typical schedule: 7:30am – 4:30pm; Tuesday – Saturday; holidays as scheduled
Compensation: DOE
Our Team Members should exhibit the following:
Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.
Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.
Individuals must be willing to adhere to Rescue Mission of Roanoke’s Code of Ethics.
Demonstrates a genuine interest in the safety and well-being of our guests and team members.
Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
Ambitions to exceed expectations.
Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
Ambitions to exceed expectations.
Job Specific Qualifications:
Desire to minister to and love those who need help and Jesus Christ
Patient and compassionate presence
Experience working with individuals living with mental health and substance use disorder; helpful.
Previous experience with conflict resolution techniques, helpful
Working knowledge of Microsoft Office, Gmail, basic grammar
Willingness to work holidays, as needed
Patient and compassionate presence
Experience working with individuals living with mental health and substance use disorder; helpful.
Previous experience with conflict resolution techniques, helpful
Working knowledge of Microsoft Office, Gmail, basic grammar
Willingness to work holidays, as needed
Areas of Responsibility in a Christ-centered environment:
1. Shelters Reset Coordination
1. Shelters Reset Coordination
a. Coordinate with the Maintenance and Housekeeping to prepare the Shelters for daily operation. Upkeep work order follow-up.
b. Daily inspection of the Shelters – ready to serve
c. Inventory management
a. Organizing donations
b. Coordinating replenishment of the shelters with supplies
d. Coordinate Shelter closure with 3rd shift team members
e. Maintain enforcement of shelter policies/processes for safety, security and health of guests, team members, volunteers and community
f. Work with individual and group volunteers to train and assist
2. Shelter Services - Point of Contact
a. Rescue Mission departments in need of shelter assistance
b. Case management support for guests
c. Partner with Shelter CHW and Volunteer Coordinator
3. MO2S & Employed Guests Coordinator
a. Recruit and manage MO2S volunteers, including assignments and supervisor support
b. Monitor extended stay accommodation for employed guests with special circumstances
4. Administrative responsibilities
a. Include completion of records/documents, inspections, incident reports, medication distribution, phone calls, supply maintenance.
1. Safety is everyone’s responsibility
a. Be aware of safety/security concerns and report to the appropriate person(s).
b. Weekly inspections of facility and report to appropriate people.
c. Assist with conflict resolution/de-escalation among clients, team members and volunteers according to established procedures.
5. Volunteer Engagement: A strategy that builds the capacity of Rescue Mission through employee and volunteer partnership. It is built on the development and implementation of high-impact, meaningful volunteer opportunities that create positive outcomes for the organization and the volunteer.
6. All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. Expectation is to complete these assignments as requested.
Physical demands essential to performing the job duties of this position (not all-inclusive list).
Prolonged - Communication with others to exchange information
Prolonged - Communication with others to exchange information
Frequent - Moving around to accomplish a task
Prolonged periods of sitting and/or standing
Activity may include occasional stooping, twisting, turning, pushing, pulling
Consistent computer use; computer screen exposure
Lift up to 30 pounds; not repetitive
Temperatures may vary depending on activity/events; indoor/outdoor exposure
Noise levels may vary depending on activity/event and/or location
The Rescue Mission of Roanoke is a drug-free and nicotine-free workplace.
We look forward to reviewing your qualifications!
Since 1948, the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless, the hungry, the chemically addicted, the impoverished and the hopeless have all found a warm welcome at the Rescue Mission.
Men, women and children have found a safe place and compassionate friends in their darkest moments. The Rescue Mission is open 24 hours/day and 365 days/year and provides food, clothing, shelter, an on-site clinic, Recovery Program, case management, and aftercare services. All people in crisis are served regardless of race, gender, creed, age, or ethnicity.
In addition, the Rescue Mission operates a Donation and Recycling Center, 2nd Helpings – Gallery and Shop, Thrift 460, and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission.
With the mission statement “helping hurting people in Jesus’ name,” the Rescue Mission of Roanoke nourishes the mind, body, and spirit, through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.
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